| S/N |
SERVICE OFFERED |
PROCESS/REQUIREMENT |
COST |
TIMEFRAME |
| 1. |
Signing of HELB loaning forms |
Loan application form duly signed by applicant and student’s identity card |
Nil |
1 day |
| 2. |
Registration of clubs and societies |
Duly filled in clubs and societies registration request form |
Nil |
1 week |
| 3. |
Receipt, resolution and/or forwarding of students’ complaints |
Written student’s complaint or statement. |
Nil |
1 week following investigations |
| 4. |
Issuance of students leave out forms |
Student request orally or in written form |
Nil |
1 day |
| 5. |
Receipt and response to formal correspondence |
Formal correspondence from respective offices |
Nil |
2 days |
| 6. |
Forwarding of students’ requests |
Written student’s request |
Nil |
1 day |
| |
|
|
|
|
